FitMetrics.ai

View client accomplishments including personal records, milestones, and streaks — tracked automatically from Trainerize workout and habit data.

Client Accomplishments — PRs, Milestones, and Streaks

Record and send video messages to clients directly from FitMetrics — up to 60 seconds, recorded from your camera and sent as a native Trainerize video message.

How to Send Video Messages in Trainerize

React to client messages with emoji reactions in FitMetrics — add thumbs up, cheer, confetti, and more directly from the message view.

How to Use Reactions in Trainerize Messages

Track client water intake and water goals in the client dashboard, data grid, charts, and AI Check-In templates.

Water Tracker — View Water Intake Data in FitMetrics

Schedule messages to individual clients or Trainerize groups for later, and set up recurring messages on a daily, weekly, or monthly repeat.

How to Schedule and Repeat Messages in FitMetrics

Pop out client conversations into a floating dock that follows you across FitMetrics — reply to messages while reviewing other pages.

How to Use the Conversation Dock

Add private notes to any client conversation that only coaches can see — perfect for tracking coaching context, strategies, and observations.

How to Use Internal Coach Notes in Messages

See all workout comments from your clients in one place — right inside the Messages page, alongside their regular chat.

How to View Workout Comments in Messages

Select multiple conversations and archive, restore, flag for follow-up, or mark as no reply needed — all at once.

How to Use Bulk Actions in Trainerize Messages

Record and send voice messages up to 5 minutes directly from FitMetrics — with pause, resume, playback controls, AI Transcription, and Voice-to-Text dictation.

How to Send and Receive Voice Messages

Let AI draft personalized client replies using conversation context, compliance data, and nutrition stats — available on Starter and Business plans.

How to Use AI Message Drafting

Flag conversations for follow-up and pin important clients to the top of your message list for quick access.

How to Use Follow Up and Pin in Trainerize Messages

Save time with reusable message templates — create, organize by category, and insert with one click using variables like client name.

How to Use Message Templates & Quick Replies

Download a full CSV export of any client conversation — includes date, time, sender, and message content. Available on the Business plan.

How to Export Conversation History as CSV

Highlight text in the message composer and use AI to expand, improve, make it more friendly, more concise, more motivational, match your voice, make it more scientific, or fix grammar.

How to Use AI Text Tools to Rewrite Messages

Open a floating chat window to message clients without leaving your current page — available from the client list, compliance tracker, forms, tasks, and more.

How to Use the Conversation Dock (Pop-Out Chat)

Automatically convert client voice messages to text using AI Transcribe — read voice messages without listening, save transcripts, and regenerate if needed.

How to Transcribe Client Voice Messages with AI

Save and reuse message templates for common replies — motivation, reminders, check-ins, and more. Insert them instantly with one click and personalize with client name placeholders.

How to Use Quick Responses (Message Templates)

Schedule Trainerize messages to send at a future date and time — for individual clients or as a broadcast to multiple clients. Use presets or pick a custom date.

How to Schedule Messages in FitMetrics (Per-Client & Broadcast)

See what your coaches are saying, reply with AI, and never miss a client again — all from one clean inbox.

Mastering Your Inbox with Trainerize Messages

Use filters, Smart Views, and AI-powered search to instantly find any client or message.

How to Filter and Search Conversations in Trainerize Messages

Understand Trainerize thread IDs, set the right default, and ensure all messages go to the right conversation.

How to Assign and Manage Threads

Send updates, media, and links with powerful AI tools using FitMetrics’ messaging composer for Trainerize.

Sending Messages via Trainerize

See who’s waiting for a reply and for how long — without relying on noisy notifications.

Activity Indicators and Timers – Never Miss a Client Message Again

Export any client’s full Trainerize chat history as a CSV file for wrap-up calls, AI summaries, or dispute evidence.

How to Export Trainerize Message History from FitMetrics

If “Waiting for a Reply” won’t clear, the client likely has another message thread. Here’s how to find and fix it.

Why “Waiting for a Reply” Doesn’t Disappear in Trainerize Messages

AI can analyze client exercise videos and generate technique feedback. Here are the two ways to trigger it.

How to Use AI Form Analysis on Client Workout Videos

Instantly generate AI-powered message drafts inside Trainerize. Choose Follow-Up, Positive, Negative, or Custom replies. Edit before sending.

AI Draft: Smart Message Replies in Trainerize

Learn how to record and send voice notes to clients via Trainerize Messages in FitMetrics, and troubleshoot common microphone and browser issues.

How to Send Voice Notes in FitMetrics (and Fix Common Issues)

Team members must authenticate their own Trainerize accounts to send attachments or voice messages under their own name. Owners do not need to authenticate.

Trainerize Authentication for Team Members: Sending Attachments & Voice Messages

Learn how to send messages to multiple clients at once using Broadcast Messages, schedule broadcasts for later, and select recipients by Smart View.

How to Send Broadcast Messages in FitMetrics

Follow Up: How to Track Conversations You Need to Come Back To

Xenios Charalambous

Learn how to manage, organize, and reply to client conversations inside FitMetrics using Trainerize Messages. From filtering and Smart Views to assigning threads and sending quick replies, this section covers everything you need to streamline your client communication.

Trainerize Messages

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