Most platforms bombard you with notifications and leave you guessing who actually needs a reply. FitMetrics does it differently — and smarter.
⏱ What Is “Waiting for Reply”?
Instead of classic notifications, FitMetrics tracks actual conversations and flags when a client is still waiting for a response.
You’ll see a clear orange indicator next to any message that still needs a reply.
It also shows exactly how long the client has been waiting — so you know who to prioritize.
This way, you focus on what matters — not “thanks” or “ok” messages.
🔍 How to Filter for Unanswered Messages
To make things even easier:
Click the “Waiting for Reply” filter
This instantly shows only the clients who are waiting for you
Perfect for power users and busy coaching teams
🙅 “No Reply Needed” Feature
We get it — not every message needs a response.
If someone just says “Thanks” or “Okay,” simply click Mark as No Reply Needed and the indicator disappears.
✅ Clean inbox. No unnecessary alerts.
🔢 Sidebar Notifications
Still worried you’ll miss something?
Don’t be — the number of clients waiting for replies also appears in the sidebar with a bold badge count.
With FitMetrics, you’ll never miss another important client message — and you’ll never waste time replying to messages that don’t need it.