To help you understand how well your AI Assistant is working — and how much it’s helping your business — FitMetrics provides a full Analytics section.
You can access it by going to: AI Assistant → Analytics -> Overview
From here, you’ll get a complete performance breakdown that helps you optimize support, identify gaps, and track ROI.
🔍 What You’ll Find in Analytics
1. Usage Statistics
See how many times your clients used the AI Assistant over a selected time range
Track growth over time to measure adoption
Understand which clients are using it most frequently
2. Time Saved
Get a clear view of how much time the AI Assistant saved your coaching team by handling common questions automatically
Measured in coaching hours saved over time
3. Source Breakdown
Know exactly where the AI Assistant is responding (e.g., Trainerize chat, mobile app, web, etc.)
4. Self-Training Overview
Track how many self-training Q&As were triggered
See how many were approved, edited, or rejected
5. Usage Patterns
Visualize the peak hours and days when your clients use the AI the most
Helps you decide whether to enable 24/7 support with Office Hours
6. Knowledge Gaps
Identify topics or questions where the AI struggled to respond well
Use this to improve training or expand your FAQs
7. Recent Activity
See a feed of real-time interactions between clients and the AI Assistant
Useful for spotting patterns or issues instantly
💡 Why It Matters
The Analytics section doesn’t just show you raw data — it helps you:
Quantify the ROI of the AI Assistant
Understand client behavior and support needs
Continuously improve your training content
Scale coaching with clarity and confidence
Whether you’re a solo coach or managing a team — this dashboard gives you the visibility you need to scale smarter.