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What is the AI Assistant?

A smart assistant inside Trainerize chat that replies with personalized answers based on client data and your coaching style.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 2 months ago

The AI Assistant is one of the most powerful features we’ve built inside FitMetrics, and it’s fully embedded inside the Trainerize chat — where your clients are already messaging you daily.

With this assistant, your clients can now ask personalized questions like:

  • “Hey coach, what’s my weight today?”

  • “Hey coach, how can I hit 10,000 steps per day?”

  • “Hey coach, how do I buy a new WHOOP battery?”

And guess what? The AI replies instantly — and it knows all their data. Weight, workouts, steps, macros, habit completion, chat history… everything.

It’s not a random chatbot. It’s smart, it’s fast, and it’s trained on your own coaching style. This means it can:

  • Pull real-time data from Trainerize 📊

  • Understand past conversations 💬

  • Adapt replies to your coaching tone (strict, casual, scientific, etc.)

  • Follow your rules (no medical, no supplements, no injuries — if you don’t allow it) ❌💊


🔧 What Can You Customize?

Inside your settings, you can:

  • 🧠 Rename your assistant to anything within Trainerize (e.g. “CoachBot”, “Anna AI”)

  • 🗣 Choose the tone (Strict 💪, Casual 😎, Scientific 🔬)

  • 📸 Let it reply with images (great for step examples, food tips, etc.)

  • ❓ Add your own FAQs — when clients ask, the AI uses your answers

  • ✍️ Add Custom Instructions — for full control over how it talks

  • 🚫 Block topics — like injuries, supplements, medical advice

  • 🏁 Set Trigger Phrases — so the AI only replies when you want (e.g. starts with “Hey Coach” or even just “/”)

You decide how, when, and what the AI replies to. And yes, it’s fully client-specific.


💡 Why This Matters

Most clients ask the same questions again and again. Instead of answering them 1,000 times, the AI Assistant handles it — with your exact style and info.

This means:

  • Less repetitive support for you 🙅‍♂️

  • Instant replies for them ⚡

  • More value in your program 💸

It’s like giving every client a smart assistant that works 24/7… trained by you.

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