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What is the AI Assistant?

A smart assistant inside Trainerize chat that replies with personalized answers based on client data and your coaching style.

Written by Xenios Charalambous

The AI Assistant is one of the most powerful features we’ve built inside FitMetrics, and it’s fully embedded inside the Trainerize chat — where your clients are already messaging you daily.

With this assistant, your clients can now ask personalized questions like:

  • “Hey coach, what’s my weight today?”

  • “Hey coach, how can I hit 10,000 steps per day?”

  • “Hey coach, how do I buy a new WHOOP battery?”

And guess what? The AI replies instantly — and it knows all their data. Weight, workouts, steps, macros, habit completion, chat history… everything.

It’s not a random chatbot. It’s smart, it’s fast, and it’s trained on your own coaching style. This means it can:

  • Pull real-time data from Trainerize 📊

  • Understand past conversations 💬

  • Adapt replies to your coaching tone (strict, casual, scientific, etc.)

  • Follow your rules (no medical, no supplements, no injuries — if you don’t allow it) ❌💊


🔧 What Can You Customize?

Inside your settings, you can:

  • 🧠 Rename your assistant to anything within Trainerize (e.g. “CoachBot”, “Anna AI”)

  • 🗣 Choose the tone (Strict 💪, Casual 😎, Scientific 🔬)

  • 📸 Let it reply with images (great for step examples, food tips, etc.)

  • ❓ Add your own FAQs — when clients ask, the AI uses your answers

  • ✍️ Add Custom Instructions — for full control over how it talks

  • 🚫 Block topics — like injuries, supplements, medical advice

  • 🏁 Set Trigger Phrases — so the AI only replies when you want (e.g. starts with “Hey Coach” or even just “/”)

You decide how, when, and what the AI replies to. And yes, it’s fully client-specific.


💡 Why This Matters

Most clients ask the same questions again and again. Instead of answering them 1,000 times, the AI Assistant handles it — with your exact style and info.

This means:

  • Less repetitive support for you 🙅‍♂️

  • Instant replies for them ⚡

  • More value in your program 💸

It’s like giving every client a smart assistant that works 24/7… trained by you.

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