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What Are AI Check-Ins?

Automate personalized weekly check-ins using AI, saving time while keeping clients accountable and supported.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 2 months ago

Before FitMetrics, every client check-in required manual effort.

You’d spend 20–30 minutes reviewing a client’s data, calculating averages, writing personalized feedback, checking nutrition logs, and then sending it over — just to do it all again next week. Coaches were drained. Clients were waiting. And scaling was nearly impossible.

That’s exactly why we built AI Check-Ins.


💡 What It Does

AI Check-Ins automate your weekly client communication while keeping it hyper-personalized.

  • You create templates once using 100+ smart placeholders (macros, weight, habits, etc.)

  • FitMetrics pulls real-time data from Trainerize and FitMetrics

  • The AI fills in the data and sends it on your schedule

  • You still keep the human touch through coaching calls and follow-ups

The result? You save hours per week per coach — and your clients get more frequent, smarter communication.


🧠 Our Proven Strategy (Calendar Breakdown)

We recommend a 4-message check-in system that blends AI automation with human support. Here’s how it looks:

✅ Monday — Full Feedback (AI)

Send a full weekly summary using the AI Check-In system.

  • Recap workouts, macros, habits, and other metrics

  • Point out wins & challenges

  • Share next steps, targets, or encouragement

    This is the heavy-lifting message and sets the tone for the week.

🙋‍♀️ Tuesday — Human Follow-Up

Have a real coach check in with a quick message:

“Hey {{client_first_name}}, did you see your check-in from yesterday? Any questions or need help adjusting anything?”

This shows you’re present, listening, and creates trust.

📊 Friday — Weekend Feedback (AI)

This AI message calculates Monday–Friday data:

  • Current calorie/macros average vs. goal

  • What’s remaining for the week

  • Weekend strategy suggestions

    This message is critical — because weekends are usually where clients slip up (restaurants, events, weddings). This check-in acts like a mid-week checkpoint + guardrail.

📅 Sunday — Call Reminder (AI)

Send an automatic reminder to schedule their coaching call:

“Quick reminder to book your weekly check-in call with us here: [Insert link] — We’ll go over your progress and answer any questions 💪”

This keeps coaching high-touch and increases retention.


🧰 The Magic Formula: AI + Human = Scalable Coaching

The power of AI Check-Ins is not about replacing your coaching — it’s about scaling it.

Let the AI:

  • Handle the repetitive communication

  • Track data trends

  • Deliver timely feedback

Let your coaches:

  • Focus on what matters — the human connection

  • Jump on calls

  • Answer deeper questions

  • Handle mindset, lifestyle, motivation

This approach creates a premium client experience without burning out your team.

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