The Payments tab on the client dashboard shows all payment data from Stripe and Whop, plus lets you record manual payments for cash, checks, bank transfers, and other offline transactions.
Access: Business owners and admins can always see this tab. Coaches need the "Can see payments" permission enabled by the business owner.
Where to Find It
Go to Trainerize Clients and open a client
Click the Payments tab in the left sidebar
What You'll See
The tab shows a total combined spend across all sources (Stripe + Whop + Manual), followed by:
Active Subscriptions — from Stripe (plan name, amount, next payment date)
Stripe Payment History — all charges with date, amount, description, status
Whop Subscription & Payments — if Whop is connected
Manual Payments — payments you've recorded manually
Recording a Manual Payment
Click + Add Manual (in the summary card header) or + Add Payment (in the Manual Payments section)
Fill in the form:
Field | Details |
Amount ($) | Required — enter in dollars (e.g., 150.00) |
Date | Required — defaults to today |
Payment Method | Card, Cash, Check, Bank Transfer, or Other |
Description | Optional — e.g., "Monthly coaching fee" |
Notes | Optional — any additional details |
Click Add Payment
The payment appears immediately in the Manual Payments table and is included in the total spend calculation.
Deleting a Manual Payment
Click the trash icon on any manual payment row. A confirmation dialog appears before deletion. This action cannot be undone.
Note: Only manual payments can be deleted. Stripe and Whop payments are read-only and cannot be modified from FitMetrics.
Linking Stripe & Whop Customers
The Payments tab also lets you link multiple Stripe customers to this client:
Click + Link to search for a Stripe customer by name or email
Select the correct match — the link is permanent
Click X on a linked customer to unlink them
The same linking flow works for Whop members.
If the client's email matches a Stripe customer, the match happens automatically (shown as "Matched by email").