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How to Connect Whop with FitMetrics

This guide explains how to connect Whop to FitMetrics so payments and customers are tracked inside the Payments Tracker.

Written by Xenios Charalambous
Updated over a month ago

Why Connect Whop?

Connecting Whop allows FitMetrics to:

  • Track Whop payments

  • Match purchases to coaching clients

  • See revenue inside Payments Tracker

⚠️ Important: FitMetrics is read-only.
We do not create charges, manage products, or issue refunds.


Step-by-Step: Connect Whop to FitMetrics

1️⃣ Log in to Your Whop Account

Go to your Whop dashboard.


2️⃣ Open Developer Settings

  1. From the site menu, click Dashboard

  2. Go to All Tools

  3. Click More

  4. Select Developer


3️⃣ Create a Company API Key

  1. Click Company API Keys

  2. Click Create

  3. Give the key a name (recommended: FitMetrics)

  4. Make sure Permissions are set to:

    • Inherit permissions from role

    • Role must be Admin

  5. Click Create


4️⃣ Copy Your API Key

Once created, Whop will generate an API key.

⚠️ Copy it immediately — store it safely.


5️⃣ Connect Whop to FitMetrics

  1. Go to FitMetrics → Payments Tracker

  2. Click Connect Whop

  3. Paste your Whop API Key

  4. Save

FitMetrics will begin syncing Whop payments automatically.


How Client Matching Works

FitMetrics matches Whop purchases to clients using email address.

✅ Works automatically when:

  • Whop purchase email

  • Trainerize client email
    are the same


When Emails Don’t Match

If emails don’t match:

  • The payment will still sync

  • The client will appear as unlinked

You can manually link the client inside FitMetrics using the Search & Link Customer option (same flow as Stripe).


What Gets Synced from Whop

FitMetrics syncs:

  • Purchases

  • Customers

  • Payment history

  • Revenue per client

❌ FitMetrics does not:

  • Create products

  • Manage subscriptions

  • Issue refunds

  • Modify Whop settings

Whop remains fully in control of payments.


Summary

  • Create a Company API Key in Whop

  • Permissions must inherit from Admin

  • Paste the API key into FitMetrics

  • Payments sync automatically

  • Clients are matched by email

If you need help with linking clients or troubleshooting, contact support.

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