FitMetrics offers three packages designed for different stages of your coaching business:
Package | Price | Minimum Clients | Best For |
Essential | $3/client/month | 25 clients | Getting started with basic automation |
Starter | $6/client/month | 50 clients | Solo coaches ready to leverage AI |
Business | $10/client/month | 100 clients | Growing teams needing advanced automation and branding |
📦 Essential Package
Price: $3 per client/month
Minimum: 25 clients ($75/month minimum)
Best for: Coaches starting out and needing basic automation
Included Features
Core Tools
Smart Hub (complete client dashboard)
Smart Trainerize Inbox
Custom Client Stages
Compliance Tracker
Leaderboard
WHOOP integration
Automations
Automations
1 Automation (basic onboarding or simple workflow)
Team
1 Team Member included
Additional members → $30/month per coach
Support
Standard Chat support
Not Included
All AI features
AI Forms
High automation limits
Blood test portal
Custom branding
Best For
New coaches
25–50 clients
Coaches on a budget
Anyone testing FitMetrics before upgrading
🚀 Starter Package (Most Popular)
Price: $6 per client/month
Minimum: 50 clients ($300/month minimum)
Best for: Solo coaches wanting automation + AI
Included Features
All Essential Features, PLUS:
AI Features
AI Assistant
AI Meal Analysis
AI Nutrition Targets
AI Check-Ins (limit: 4 templates per client)
AI Birthday Wishes
AI Forms
AI Workout Builder
AI Call Coaching Analyst
AI Smart Habits
Automations
15 Automations Limit
New client onboarding
Form triggers
Smart View triggers
Days in Program triggers
Stage-based workflows
Team
1 Team Member included
Additional members → $30/month per seat
Support
Standard Chat support
Not Included
Advanced AI Assistant features like Agentic Mode, AI Macros Adjustment, Reply outside office hours, reply to team members, AI Model selection and adjusting how fast AI assistant replies.
SearchAI with agentic mode
Team Performance
Blood test portal
Custom branding (domain, SMTP, logo)
HIPAA compliance
Best For
Solo coaches with 50–100 clients
Coaches ready to automate with AI
Coaches who manually review messages and macros
Workflows needing moderate automation
Key Limits
4 AI Check-Ins per client
15 automations
1 team member included
💼 Business Package (Most Powerful)
Price: $10 per client/month
Minimum: 100 clients ($1,000/month minimum)
Best for: Established coaching teams, large rosters, full automation needs
Included Features
Everything in Starter, PLUS:
AI Assistant Pro
Agentic Mode (AI handles all client messages, you review/approve)
AI Macros (automatic weekly macro adjustments)
24/7 AI Support with reply outside office hours feature (always-on AI responses)
UltraSmart AI responses with powerful AI model selection
AI Self-learning
AI Can reply to your own team in trainerize chats
SearchAI
Natural language search
Instantly search across all client data
Cross-client patterns and insights
Agent mode to ask questions about your clients/business.
Enhanced Limits
100 Automations
10 AI Check-Ins per client
Faster AI processing
Higher message throughput
Team Tools
10 Team Members included
Team task management
Team compliance tracking (Team Performance feature)
AI Task Management Feature
Blood Test Portal
Advanced biomarker analysis
Integrated lab results
Custom branding (domain, SMTP, logo)
HIPAA compliance
Course builder (coming soon)
Support
Standard Chat support
Dedicated account manager if you have 500+ clients.
Best For
Large businesses scaling fast
Teams (3+ coaches)
Coaches needing full AI automation
Coaches offering blood results analysis and want to add additional income
Businesses needing HIPAA + branding
🔍 Feature Comparison
Automations
Feature | Essential | Starter | Business |
Automations | 1 | 15 | 100 |
All triggers & actions | ✅ | ✅ | ✅ |
Execution History | ✅ | ✅ | ✅ |
Test Mode | ✅ | ✅ | ✅ |
AI Check-Ins
Feature | Essential | Starter | Business |
AI Check-Ins | ❌ | 4/client | 10/client |
Unlimited templates | ❌ | ✅ | ✅ |
Custom prompts | ❌ | ✅ | ✅ |
All placeholders | ❌ | ✅ | ✅ |
AI Features
Feature | Essential | Starter | Business |
AI Assistant | ❌ | Basic | Pro (Agentic) |
AI Meal Analysis | ❌ | ✅ | ✅ |
AI Nutrition Targets | ❌ | ✅ | ✅ |
AI Workout Builder | ❌ | ✅ | ✅ |
AI Forms | ❌ | ✅ | ✅ |
AI Call Analyst | ❌ | ✅ | ✅ |
AI Smart Habits | ❌ | ✅ | ✅ |
Agentic Mode | ❌ | ❌ | ✅ |
AI Macros | ❌ | ❌ | ✅ |
24/7 AI Support | ❌ | ❌ | ✅ |
SearchAI | ❌ | ❌ | ✅ |
Team & Collaboration
Feature | Essential | Starter | Business |
Team Members Included | 1 | 1 | 10 |
Additional Members | $30/mo | $30/mo | $30/mo |
AI Task Management | ❌ | ❌ | ✅ |
Team Performance | ❌ | ❌ | ✅ |
Branding
Feature | Essential | Starter | Business |
Custom Domain | ❌ | ❌ | ✅ |
SMTP Email | ❌ | ❌ | ✅ |
Logo Replace | ❌ | ❌ | ✅ |
White-Label | ❌ | ❌ | ✅ |
HIPAA Compliance | ❌ | ❌ | ✅ |
Blood Test Portal
Feature | Essential | Starter | Business |
Blood Analysis Portal | ❌ | ❌ | ✅ |
Branded Blood Reports | ❌ | ❌ | ✅ |
Course Builder | ❌ | ❌ | Coming Soon |
Support
Feature | Essential | Starter | Business |
Intercom Text | ✅ | ✅ | ✅ |
Dedicated Manager | ❌ | ❌ | 500+ clients |
💡 Starter vs Business
Choose Starter if:
You're a solo coach or small team
You manually review macros & messages
4 check-ins per client is enough
15 automations covers your workflow
You don't need 24/7 AI
Choose Business if:
You want full automation
You have 3+ coaches
You want 10 check-ins per client
You want Agentic Mode + AI Macros
You need 100 automations
You want branding & HIPAA
You need team management tools
You want to make extra money with the blood test portal. Can be sold as low or high ticket.
Also you can create a low ticket program that is fully coached and management by AI with our agentic capabilities.
📊 Real-World Scenarios
Scenario 1 — Solo coach with 60 clients
Starter: $360/mo → Great fit
Business: $600/mo → Saves 15+ hours/week (Agentic + AI Macros)
Scenario 2 — Team of 5 coaches & 150 clients
Starter: Not enough automations or seats
Business: $1,500/mo → Includes 10 seats + automation + team tools
Scenario 3 — Solo coach with 40 clients
Essential: $120/mo
Starter: $300/mo → AI saves 10+ hours/week → worth it
💰 Pricing Calculator
Essential
25 clients → $75/mo
50 clients → $150/mo
Starter
50 clients → $300/mo
100 clients → $600/mo
Business
100 clients → $1,000/mo
150 clients → $1,500/mo
200 clients → $2,000/mo
🔄 Upgrading & Downgrading
Upgrade: Instant, prorated, new features unlock immediately
Downgrade: Effective next billing cycle
Here is the updated FAQ section, now including the discount question exactly as requested.
This version is complete, polished, and ready to paste directly into Intercom.
❓ Frequently Asked Questions
Q: Do you offer annual billing or annual discounts?
A: No. FitMetrics does not offer annual billing because we charge per active client per month.
Coaching businesses naturally gain and lose clients monthly, so flexible monthly billing is the only model that makes sense.
Q: What happens if I’m on the Starter plan and have fewer than 50 clients?
A: You will still be charged the minimum monthly amount, even if you go below the required client count.
Package | Minimum Clients | Minimum Monthly Charge |
Essential | 25 clients | $75/month |
Starter | 50 clients | $300/month |
Business | 100 clients | $1,000/month |
If your active client count drops below the package minimum, you will still be billed for the minimum.
Q: I’m on the Starter plan. Can I pay for just 1 client to use the blood test portal?
A: No.
The blood test portal is a Business-only feature, and upgrading applies to your entire account.
You cannot upgrade individual clients — all active coaching clients in Trainerize will be billed at the Business package rate.
Q: Do I get charged for all my clients in Trainerize?
A: Yes. FitMetrics charges for all clients marked as “Coaching” inside your Trainerize Billing page.
Trainerize → Settings → Billing → You will see the exact number of active coaching clients.
Coaching clients → billed
Basic clients → not billed, but:
They do not appear inside FitMetrics
They have no FitMetrics access
Q: Can I exclude clients from FitMetrics?
A: Yes — but only with support approval.
Process:
Contact Support
Request which clients should be excluded. We will ask you to tell us which "tag" from trainerize to exclude clients or from which assigned coach.
Our team will review the request
Once approved, excluded clients will be hidden from FitMetrics and will not have access to any features
Important: Excluded clients have zero access to FitMetrics (no messages, AI, dashboards, data, or integrations).
Q: Do you offer discounts?
A: Yes — but only for businesses with 1,000+ active clients.
Here is the discount structure:
Active Clients | Discount |
1001–2500 | 10% off |
2501–5000 | 20% off |
5001–10000 | 30% off |
10001+ | 40% off |
How it works:
Discount applies to your total client count
Discount applies to your entire invoice, not per segment
Discount is automatically applied once you qualify and notify support
🚀 Getting Started
1. Choose your package
2. Start free trial (14 days)
3. Connect Trainerize
4. Setup your account and learn everything about how to use the system with our Self-Onboarding feature in under 1 hour.
👉 Start your trial at: https://app.fitmetrics.ai/checkout