FitMetrics offers two packages designed for different stages of your coaching business:
Package | Price | Minimum Clients | Best For |
Starter | $6/client/month | 50 clients | Solo coaches ready to leverage AI |
Business | $10/client/month | 100 clients | Growing teams needing advanced automation and branding |
Starter Package (Most Popular)
Price: $6 per client/month
Minimum: 50 clients ($300/month minimum)
Best for: Solo coaches wanting automation + AI
Included Features
Core Tools
Smart Hub (complete client dashboard)
Smart Trainerize Inbox
Custom Client Stages
Compliance Tracker
Leaderboard
WHOOP integration
Automations
AI Features
AI Assistant
AI Meal Analysis
AI Nutrition Targets
AI Check-Ins (limit: 4 templates per client)
AI Birthday Wishes
AI Forms
AI Workout Builder
AI Call Analyst
AI Smart Habits
AI Notifications
AI Reports
Automations
15 Automations Limit
New client onboarding
Form triggers
Smart View triggers
Days in Program triggers
Tag-based triggers
Stage-based workflows
Team
1 Team Member included
Additional members → $30/month per seat
Support
Standard Chat support
Not Included
Advanced AI Assistant features like Agentic Mode, AI Macros Adjustment, Reply outside office hours, reply to team members, AI Model selection and adjusting how fast AI assistant replies.
SearchAI with agentic mode
Team Performance
Tasks (AI Task Management)
Blood test portal
Custom branding (domain, SMTP, logo)
HIPAA-compliant infrastructure
Best For
Solo coaches with 50–100 clients
Coaches ready to automate with AI
Coaches who manually review macros & messages
Workflows needing moderate automation
Key Limits
4 AI Check-Ins per client
15 automations
1 team member included
Business Package (Most Powerful)
Price: $10 per client/month
Minimum: 100 clients ($1,000/month minimum)
Best for: Established coaching teams, large rosters, full automation needs
Included Features
Everything in Starter, PLUS:
AI Assistant Pro
Agentic Mode (AI handles all client messages, you review/approve)
AI Macros (automatic weekly macro adjustments)
24/7 AI Support with reply outside office hours feature (always-on AI responses)
UltraSmart AI responses with powerful AI model selection
AI Self-learning
AI Can reply to your own team in trainerize chats
SearchAI
Natural language search
Instantly search across all client data
Cross-client patterns and insights
Agent mode to ask questions about your clients/business.
Enhanced Limits
100 Automations
10 AI Check-Ins per client
Faster AI processing
Higher message throughput
Team Tools
10 Team Members included
Team task management (Tasks)
Team compliance tracking (Team Performance feature)
Blood Test Portal
Advanced biomarker analysis
Integrated lab results
Custom branding (domain, SMTP, logo)
HIPAA-compliant infrastructure
Course Builder
Support
Standard Chat support
Dedicated account manager if you have 500+ clients.
Best For
Large businesses scaling fast
Teams (3+ coaches)
Coaches needing full AI automation
Coaches offering blood results analysis and want to add additional income
Businesses needing HIPAA-compliant infrastructure + branding
Feature Comparison
Automations
Feature | Starter | Business |
Automations | 15 | 100 |
All triggers & actions | ✅ | ✅ |
Execution History | ✅ | ✅ |
Test Mode | ✅ | ✅ |
AI Check-Ins
Feature | Starter | Business |
AI Check-Ins | 4/client | 10/client |
Unlimited templates | ✅ | ✅ |
Custom prompts | ✅ | ✅ |
All placeholders | ✅ | ✅ |
AI Features
Feature | Starter | Business |
AI Assistant | Basic | Pro (Agentic) |
AI Meal Analysis | ✅ | ✅ |
AI Nutrition Targets | ✅ | ✅ |
AI Workout Builder | ✅ | ✅ |
AI Forms | ✅ | ✅ |
AI Call Analyst | ✅ | ✅ |
AI Smart Habits | ✅ | ✅ |
AI Notifications | ✅ | ✅ |
AI Reports | ✅ | ✅ |
Agentic Mode | ❌ | ✅ |
AI Macros | ❌ | ✅ |
24/7 AI Support | ❌ | ✅ |
SearchAI | ❌ | ✅ |
Team & Collaboration
Feature | Starter | Business |
Team Members Included | 1 | 10 |
Additional Members | $30/mo | 10 Included then $30/mo each |
Tasks | ❌ | ✅ |
Team Performance | ❌ | ✅ |
Branding
Feature | Starter | Business |
Custom Domain | ❌ | ✅ |
SMTP Email | ❌ | ✅ |
Logo Replace | ❌ | ✅ |
White-Label | ❌ | ✅ |
HIPAA-compliant infrastructure | ❌ | ✅ |
Blood Test Portal
Feature | Starter | Business |
Blood Analysis Portal | ❌ | ✅ |
Branded Blood Reports | ❌ | ✅ |
Course Builder | ❌ | ✅ |
Support
Feature | Starter | Business |
Intercom Text | ✅ | ✅ |
Dedicated Manager | ❌ | 500+ clients |
Starter vs Business
Choose Starter if:
You're a solo coach or small team
You manually review macros & messages
4 check-ins per client is enough
15 automations covers your workflow
You don't need 24/7 AI
Choose Business if:
You want full automation
You have 3+ coaches
You want 10 check-ins per client
You want Agentic Mode + AI Macros
You need 100 automations
You want branding & HIPAA-compliant infrastructure
You need team management tools
You want to make extra money with the blood test portal. Can be sold as low or high ticket.
Also you can create a low ticket program that is fully coached and managed by AI with our agentic capabilities.
Real-World Scenarios
Scenario 1 — Solo coach with 60 clients
Starter: $360/mo → Great fit
Business: $600/mo → Saves 15+ hours/week (Agentic + AI Macros)
Scenario 2 — Team of 5 coaches & 150 clients
Starter: Not enough automations or seats
Business: $1,500/mo → Includes 10 seats + automation + team tools
Scenario 3 — Solo coach with 40 clients
Starter: $300/mo → AI saves 10+ hours/week → worth it
Pricing Calculator
Starter
50 clients → $300/mo
100 clients → $600/mo
Business
100 clients → $1,000/mo
150 clients → $1,500/mo
200 clients → $2,000/mo
Upgrading & Downgrading
Plan changes are not self-service. To upgrade or downgrade, contact our support team via chat and we'll handle the switch for you.
Upgrade: Instant, prorated, new features unlock immediately
Downgrade: Effective next billing cycle — you keep the higher-tier features until then
Frequently Asked Questions
Q: Do you offer annual billing or annual discounts?
A: No. FitMetrics does not offer annual billing because we charge per active client per month.
Coaching businesses naturally gain and lose clients monthly, so flexible monthly billing is the only model that makes sense.
Q: What happens if I'm on the Starter plan and have fewer than 50 clients?
A: You will still be charged the minimum monthly amount, even if you go below the required client count.
Package | Minimum Clients | Minimum Monthly Charge |
Starter | 50 clients | $300/month |
Business | 100 clients | $1,000/month |
If your active client count drops below the package minimum, you will still be billed for the minimum.
Q: I'm on the Starter plan. Can I pay for just 1 client to use the blood test portal?
A: No.
The blood test portal is a Business-only feature, and upgrading applies to your entire account.
You cannot upgrade individual clients — all active coaching clients in Trainerize will be billed at the Business package rate.
Q: Do I get charged for all my clients in Trainerize?
A: Yes. FitMetrics charges for all clients marked as "Coaching" inside your Trainerize Billing page.
Trainerize → Settings → Billing → You will see the exact number of active coaching clients.
Coaching clients → billed
Basic clients → not billed, but:
They do not appear inside FitMetrics
They have no FitMetrics access
Q: Can I exclude clients from FitMetrics?
A: Yes — but only with support approval.
Process:
Contact Support
Request which clients should be excluded. We will ask you to tell us which "tag" from trainerize to exclude clients or from which assigned coach.
Our team will review the request
Once approved, excluded clients will be hidden from FitMetrics and will not have access to any features
Important: Excluded clients have zero access to FitMetrics (no messages, AI, dashboards, data, or integrations).
Q: Do you offer volume pricing or discounts for large businesses?
A: Yes. Businesses with 1,000+ active clients qualify for our Enterprise package — built for gyms with multiple locations or thousands of members.
Enterprise gives you everything in the Business package, at a significantly discounted per-client rate for high member counts. It also includes:
Dedicated onboarding & 1:1 support for your whole team
Multi-location setup with data migration
Pricing is custom to your size, so reach out via the chat widget to talk to our team about Enterprise and get a quote.
Q: If I upgrade from Starter ($6) to Business ($10), does the price increase apply to ALL my clients?
A: Yes. When you upgrade your package, all active coaching clients in your Trainerize account are billed at the new rate. You cannot selectively upgrade some clients and keep others on the old plan.
Example: If you have 140 clients on the Starter plan ($6/client = $840/month) and upgrade to Business ($10/client), your new bill will be $1,400/month — that's $10 for each of the 140 clients. The increase applies to your entire account, not per feature or per client.
This is because FitMetrics packages are account-level, not client-level. All clients under your business get the same package and features.
Getting Started
1. Choose your package
2. Start free trial (14 days)
3. Connect Trainerize
4. Setup your account and learn everything about how to use the system with our Self-Onboarding feature in under 1 hour.
Start your trial at: https://app.fitmetrics.ai/checkout