By default, the AI Assistant is designed to respond only to your clients — helping you automate coaching, follow-ups, and support inside your Trainerize chat.
But now, for Business Package users only, you can also allow the AI Assistant to respond to your coaches inside the same chat.
This is extremely useful if:
You want your coaches to trigger the AI on-demand.
You're training a new coach who wants real-time guidance from the AI.
You want to show your clients that your AI Assistant is part of your coaching team.
⚙️ How to Enable Coach Responses
Go to AI Assistant → Settings → General Settings
Scroll down to Coach Responses
Toggle it on
Once enabled, the AI Assistant will respond to your team members (coaches) inside any client chat.
It becomes a true 3-way conversation: Client ↔ Coach ↔ AI Assistant.
💡 Your team can use trigger phrases like “Hey coach” to activate the assistant, or simply type naturally — depending on your settings.
Note: This feature is only available with the Business Package.