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Using Notes and Updating Statuses

Track client context like sickness, vacation, or issues with synced notes and smart status updates.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 2 months ago

Inside the Client Compliance Tracker, context is everything. It's not just about green, yellow, and red — it's also about understanding why a client may be off track.


🟡 Update Statuses for Context That Matters

Every week in the Weekly View, you can update a client’s status with just one click.
This is useful for:

  • 🏖️ Vacation

  • 🤒 Sick

  • 🦵 Injury

  • ❌ Program Cancelation

  • ⏳ Post-Holiday Reset

  • …and more

Why this matters:
These statuses show up on the progress chart, giving you full visibility into why numbers may have dropped — no guessing.

We're also working on a Period Tracker to help you track cycle-related performance fluctuations. 👀


🤖 AI-Integrated: Smarter Check-Ins

All status updates are automatically recognized by AI check-ins.

  • If someone is on vacation, AI won't nag them about missed workouts.

  • If someone is injured, it will adjust tone and suggestions accordingly.

  • If someone’s about to cancel, it’ll raise a red flag so you can intervene.


📝 Notes: Human Insights That Stay in Sync

Each week, you can also add client notes directly into the Compliance Tracker.

  • Notes are fully synced with the client’s messages

  • The AI assistant reads them and considers them in feedback

  • Notes provide additional context that isn’t visible via metrics alone

💡 Pro Tip: If you’re already using Notes in Trainerize Messages, they’ll sync here automatically.


Statuses and notes help you manage the “why” behind the data.


Update them daily — not just for tracking, but to supercharge the AI coaching experience and improve your client care.

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