AI Check-Ins work using a powerful smart placeholder system. These placeholders dynamically pull real client data from Trainerize and FitMetrics to generate highly personalized messages — without any manual typing.
This guide will show you:
What placeholders are
Where to view all available placeholders
How to insert placeholders into templates
A preview trick to see real data
1. What Are Placeholders?
Placeholders are little tags like {{client_full_name}} that automatically pull and insert specific client data into your check-in template. Instead of writing a custom message for each person, the AI does it for you, using the data you've already collected.
For example:
{{client_goal}}becomes "Weight Loss"{{avg_calories_eaten}}becomes "1850 kcal"{{weight_progress_since_start}}becomes "-3.5 lbs"
There are 100+ placeholders covering everything from macros and workouts to sleep, heart rate, and compliance.
2. Where to View the Full Placeholder List
To see all available placeholders:
Go to AI Check-Ins > Templates Tab
Scroll to the "Available Placeholders" section at the bottom
You’ll see every placeholder grouped by category:
Client Info: name, age, height, city, goal, program start date, etc.
Weekly Stats: calories eaten, protein, steps, workouts completed, habits, etc.
Body Metrics: weight, fat %, lean mass, muscle gain/loss
Compliance: logged days, missed workouts, etc.
Wearables (if synced): Whoop recovery, HRV, strain, etc.
3. How to Add Placeholders to a Template
When building or editing a check-in template:
Click Insert Placeholder
Search or browse for the stat you want
Click it and it will be added to your template
Or copy/paste any placeholder manually from the Available Placeholder list like:
Calories Goal: {{avg_calories_goal}}
Protein Intake: {{avg_protein_eaten_g}}These will turn into live values when the check-in sends.
4. See Real Data Preview
One of the most powerful features:
You can select a client in the Template Preview area and see how each placeholder will look with real values from their data.
This helps you:
Make sure the template reads naturally
Validate if data is being synced correctly
Quickly spot placeholders that return nothing (e.g. if the client didn’t track)
Extra Tip: AI Feedback Placeholder
One special placeholder is {{ai_coach_feedback}} — this generates an entire paragraph using AI based on the client’s weekly performance.
The smart part? If a client marks themselves as on vacation, injured, or sick using the compliance tracker, the AI will detect this and adjust the tone of the message. For example, if the client is injured, the AI won’t shame them for skipping workouts. Instead, it might give them tips on recovery.
That’s why it’s critical to keep the compliance tracker updated.
Use placeholders to save hours, deliver hyper-personalized messages, and never go back to writing check-ins manually again.