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Managing Team Members and Trainerize Links

Learn how to add team members, link Trainerize accounts, and set up test clients for smooth messaging and testing.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 3 months ago

Step 1: Add Team Members in FitMetrics

  1. Go to Settings → Team Members.

  2. Click “Add New Team Member”.

  3. Seats & Pricing:

    • Essential or Starter Package: $30/month per extra seat.

    • Business Package: 10 seats included, $30/month per additional seat.


Step 2: Editing Member Settings

  1. Locate the team member you want to configure.

  2. Click the three dots (..) under ActionsEdit Member.


Step 3: Link Trainerize Accounts

  • Under Link Trainer, select the Trainerize account you want this member’s messages to be sent from.

    • Tip: Use your main Trainerize coach account (your own name) for consistency.


Step 4: Add a Test Client Account

  • You can link a Trainerize test client account for message testing.

  • Naming Tip: The test client’s first and last name should match your FitMetrics account name for easy recognition.

  • Note: FitMetrics does not charge you for this test client, as long as it’s linked to your account.


Step 5: Best Practices

  • Keep Trainer Links Updated: Always ensure each FitMetrics team member is linked to their corresponding Trainerize trainer account.

  • Use Test Accounts: Regularly test messaging features using the test client.

  • Seat Management: Upgrade your package or manage seats proactively to avoid interruptions.

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