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How to Redirect Clients After Form Submission (Including Conditional Redirects)

Redirect clients to a URL or another AI Form after they submit. Use conditional redirects to send clients to different destinations based on their answers.

Written by Xenios Charalambous
Updated over a month ago

After a client submits an AI Form, you can automatically redirect them to a URL (like a thank-you page) or to another AI Form. You can even set up conditional redirects that send clients to different destinations based on their answers.


How to Enable Redirects

  1. Go to AI Forms

  2. Open the form you want to configure

  3. Click the Settings icon (gear)

  4. Toggle Redirect After Submission ON


Default Redirect

The default redirect is the fallback destination — where clients go when no conditional rules match (or when you don't use conditional redirects at all).

Two options:

URL

Redirect to any webpage. Enter the full URL including https://.

AI Form

Redirect to another published AI Form. Select it from the dropdown.

Use case: Chain multiple forms together — an onboarding form redirects to a training preferences form, which redirects to a goal-setting form.


Conditional Redirects

Send clients to different destinations based on their answers. Rules are checked top to bottom — first match wins.

How to Add a Conditional Redirect

  1. Click + Add Conditional Redirect

  2. Set up the condition:

    • Select the question (only Single Choice questions are available for conditions)

    • Select the answer that triggers this redirect

  3. Set the destination (URL or AI Form)

Multiple Conditions (AND Logic)

You can add multiple conditions to a single rule. All conditions must match for the redirect to trigger (AND logic).

Example: Redirect to a specific page only when Goal = "Weight Loss" AND Experience = "Beginner".

How Priority Works

Rules are checked top to bottom. The first rule where ALL conditions match wins. If no rules match, the client goes to the Default Redirect.

Real-World Examples

Fitness assessment funnel:

  • If Goal = "Weight Loss" → redirect to weight loss program page

  • If Goal = "Muscle Gain" → redirect to muscle building program page

  • Default → redirect to general coaching page

Multi-step onboarding:

  • If "Have injuries?" = "Yes" → redirect to injury assessment form

  • If "Have injuries?" = "No" → redirect to training preferences form


URL Parameters

Two additional options for passing data to the redirect destination:

Forward Existing URL Parameters

Passes the form's existing URL parameters (like id, week) to the redirect URL. Useful when chaining forms that need to maintain client context.

Custom URL Parameters from Form Answers

Append specific form answers as URL parameters. Map any question to a parameter name, and the client's answer will be added to the redirect URL.

Example: Map "What is your goal?" to parameter goal. If the client answers "Weight Loss", the redirect becomes: https://your-site.com/thank-you?goal=Weight+Loss

This is powerful for tracking, analytics, and personalizing landing pages based on form responses.

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