When a client submits an AI Form, you can automatically send them a confirmation message. Choose from 3 notification types depending on how personalized you want the response to be.

A basic confirmation message that lets the client know their form was received.

What the client receives:

"Hey [Name], we just received your submission for [Form Title]. A team member will get back to you shortly.

View your submission: [Link]"

The link to view their submission is always included automatically (shown by the "Link included" badge).

Best for: Basic acknowledgment — onboarding forms, check-in forms, agreement forms.

The AI reads the client's form responses and generates a personalized message that references their specific answers.

How it works:

Example: If a client answers "Goal: Weight Loss" and "Training days: 4 days/week", the AI might say: "Thanks for sharing your goals, Sarah! We can see you're focused on weight loss and planning to train 4 days a week — that's a great starting point. A team member will review your answers and be in touch shortly."

Best for: Onboarding forms, assessment forms — anywhere you want clients to feel heard immediately.

Write your own message with full control over the text.

Available placeholders:

Example: "Thanks {name}! Your {form} has been received. We'll have your program ready within 24 hours."

You can also toggle Include link to view submission on or off. When enabled, a link is appended so clients can view and comment on their submission.

Best for: When you want a specific branded message, CTA, or next-step instructions.

Below the notification type, there's an AI Feedback Template dropdown. This controls which AI template is used when generating detailed feedback for form submissions (used in AI Check-Ins and form review, separate from the notification message).

Options:

Notifications are sent as a Trainerize message in the client's chat thread. If the client has Telegram configured as their preferred channel, the notification is sent via Telegram instead.