You can manage Trainerize tags directly from the Trainerize Clients table. All changes sync to Trainerize instantly.
Adding a Tag to a Client
Go to Trainerize Clients
Find the client's row and look at the Tags column
Click the + (Add Tag) button
A searchable dropdown appears — type to search or scroll through available tags
Click the tag you want to add — it's applied immediately
Removing a Tag from a Client
Find the client's row in the table
Click on the tag badge you want to remove (the purple badges in the Tags column)
The tag is removed immediately
If the client has more than 2 tags, click +X more to see all tags, then click any tag to remove it.
Creating a New Tag
If the tag you need doesn't exist yet:
Click + (Add Tag) on any client
Type the tag name in the search box
If no match is found, click Create Tag
The new tag is created in Trainerize and assigned to the client
Managing All Tags
Click Manage All Tags at the bottom of the tag dropdown to open the Tag Manager. From there you can:
Create new tags — type a name and press Enter
Rename tags — click the pencil icon, type the new name, confirm
Delete tags — click the trash icon. This removes the tag from all clients and cannot be undone.
Why Tags Matter
Tags are used throughout FitMetrics for:
Automation triggers — "Tag Added" and "Tag Removed" triggers fire automations
Automation filters — "New Client Added" automations can filter by tag (e.g., only fire for "Low Ticket" clients)
Smart Views — filter clients by tags
Billing exclusions — exclude clients with specific tags from billing