🔧 Step-by-Step: Connect Zoom to FitMetrics
Integrating Zoom is quick — but you need to follow this guide exactly to avoid issues later.
✅ Step 1: Connect Your Zoom Account
Go to Settings inside your FitMetrics account.
Click on Integrations.
Find Zoom and click Connect.
You’ll be redirected to Zoom to authorize the integration.
⚠️ Only the Zoom admin of your organization should do this.
Make sure you’re using a Zoom Pro account and that all your team members are added as users under this account.
🔁 Step 2: Update Your Zoom Settings
After connecting Zoom, you must update your Zoom recording settings to allow AI processing.
🧠 On zoom.com:
Log in to your Zoom account at zoom.us.
Go to Settings → Recording.
Enable:
✅ Cloud Recording
✅ Create Audio Transcript
(Optional but recommended) ✅ Automatic Recording
If you don’t record your Zoom calls in the cloud, FitMetrics will not receive anything to analyze. You must remember to cloud record — or turn on automatic cloud recording to make your life easier.
👥 Step 3: Repeat for Your Team Members
You must manually update the recording settings for every coach under your Zoom admin account.
On zoom.com, go to Admin → User Management → Users
Click on each coach’s profile
Go to Settings → Recording
Enable:
✅ Cloud Recording
✅ Create Audio Transcript
✅ Automatic Recording (optional but recommended)
❌ Uncheck the option: “Host can pause/stop auto cloud recording”
🛑 If this setting is left checked, coaches could accidentally stop the recording, and the AI will miss the call.
✅ Done! What Happens Next?
Once this is all set:
Every Zoom call you cloud record will automatically be analyzed by the AI.
A few minutes after Zoom finishes processing the transcript, you’ll see the Call Summary and Action Items appear in FitMetrics.
That’s it. You’re ready to roll.