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How the AI Call Coaching Analyst Works

Learn how the AI Call Analyst processes your Zoom recordings into summaries, action items, transcripts, and full session breakdowns.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 2 months ago

Learn how the AI Call Analyst processes your Zoom recordings into summaries, action items, transcripts, and full session breakdowns.


๐ŸŽฏ What the AI Call Analyst Does

Once youโ€™ve connected Zoom and enabled the correct settings, the AI Call Analyst will automatically analyze all your cloud-recorded Zoom calls and give you a full breakdown.

โš ๏ธ Important: Only cloud-recorded calls work. The call must be at least 3 minutes long to be processed by Zoom and then by FitMetrics.


๐Ÿš€ How It Works โ€” Step-by-Step

โœ… Step 1: Record Your Zoom Call in the Cloud

  • The moment you start a call, make sure cloud recording is enabled.

  • Once the call ends, Zoom will take a few minutes to process it.

โœ… Step 2: FitMetrics Grabs the Recording

  • As soon as Zoom is done, the recording and transcript will automatically appear inside FitMetrics.


๐Ÿ“ Where to View Your Calls

  1. Go to the side menu in FitMetrics

  2. Click on AI Call Analyst

  3. All your Zoom cloud recordings will appear there, organized by date


๐Ÿ” What Youโ€™ll See Inside Each Call

When you click on a call, youโ€™ll get:

  • โœ… Full AI Summary of what was discussed

  • โœ… Action Items (to-do items or follow-ups)

  • โœ… Key Questions asked during the call

  • โœ… Full Transcript of the conversation

  • โœ… Call Duration and other metadata


๐Ÿ’ก Why This Matters

This feature helps you:

  • Save time by auto-generating follow-ups

  • Track what was said and promised in client calls

  • Create clear SOPs around client onboarding, reviews, and more

Thatโ€™s it โ€” no manual notes, no forgetting what was said. Everything is logged, searchable, and AI-powered.

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