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How to Test Your AI Check-In Templates Before Sending

Test templates with real client data before sending. Preview messages safely using your Trainerize test account.

Xenios Charalambous avatar
Written by Xenios Charalambous
Updated over 2 months ago

Before assigning your AI Check-In templates to real clients, it’s crucial to test how they look and behave — especially if you’re building custom templates or writing your own AI prompts.

Here’s exactly how to test your templates inside FitMetrics:


✅ Step-by-Step: How to Test a Template

  1. Go to the AI Check-Ins Configuration Panel

    Head to your Templates tab inside the AI Check-Ins configuration.

  2. Create or Select a Template

    Either build a new template or choose an existing one you want to preview.

  3. Click the “Test” Button

    You’ll find this button next to each template. Clicking it opens the Test Template Modal.

  4. Select a Test Client

    Choose a client from your account. This will pull real data for all placeholders in the template so you can preview exactly how it will render.

  5. Choose Where to Send the Test Message

    ⚠️ We highly recommend sending the test to your Trainerize test account or a coach/test account that is not a real client.

    This lets you verify the formatting, flow, and data without confusing real clients.


🔁 Pro Tip: Test Multiple Scenarios

If you’re using custom AI prompts or advanced placeholders, don’t just test once.

We suggest testing your template with:

  • A client with full data (weight, macros, steps, habits)

  • A client with missing data (e.g. no workouts logged)

  • A client with compliance tracker statuses (e.g. “vacation” or “injured”)

This ensures your message still makes sense in real-world cases and avoids awkward outputs.


🧠 Why Testing Matters

While our default FitMetrics templates work out-of-the-box, many coaches choose to:

  • Write their own AI prompt logic

  • Customize tone and content

  • Mix manual and AI feedback

  • Use advanced placeholders

When you start doing this, the possibilities grow — but so does the chance of something looking off.

Testing helps you:

  • Catch formatting issues

  • Make sure all placeholders pull correctly

  • Confirm tone and language fits your coaching style

  • Avoid embarrassing messages sent to clients


Take 5 minutes to test. It’ll save you hours of fixes later.

When you’re done testing, head over to the next article: How to Assign Templates to Clients.

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