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Client Outcomes on Team Performance

Learn how the Client Outcomes section on Team Performance tracks measurable client progress — weight loss, strength gains, and recovery improvements — for each coach.

Written by Xenios Charalambous
Updated over 3 weeks ago

Client Outcomes is a section on each coach's card in Team Performance that shows measurable client progress across three categories: weight loss, strength gains, and recovery improvements. It's available on the Business plan.


The Three Outcome Categories

Each category tracks a different type of real, measurable client progress.


1. Clients Losing Weight

Compares each client's weight at the start of the selected time period to their weight at the end. A client needs at least 2 weigh-ins in the period to be included.

  • Lost weight — weight decreased by more than 0.5 kg (~1.1 lbs)

  • Gained weight — weight increased by more than 0.5 kg

  • Stable — weight stayed within 0.5 kg of their starting point

Click the outcome count to expand and see each client's name, profile picture, and exact weight change in lbs/kg.


2. Clients Gaining Strength

Analyzes training volume (weight x reps) from logged workouts. Compares the first half of the selected period to the second half. Only clients who logged exercises with weights are included — they need at least 2 logged workouts with weight-based exercises.

  • Gaining strength — training volume increased

  • Stable — volume stayed roughly the same

  • Volume down — training volume decreased

Click to expand and see each client with their volume trend percentage.


3. Recovery Improving

For clients with WHOOP or Oura connected, this compares recovery/readiness scores from the first half of the period to the second half. Clients need at least 7 data points spread across both halves to be included.

  • Improving — recovery or readiness scores are trending up

  • Stable — scores are roughly the same

  • Declining — scores are trending down

Click to expand and see each client along with which wearable they use.


Coach Classifications

Based on the percentage of measurable client outcomes that are improving, each coach is classified into one of four tiers:

  • Driving Results — 60%+ of measurable outcomes are improving

  • Mixed Results — 30–59% of outcomes are improving

  • Needs Attention — less than 30% of outcomes are improving

  • Not Enough Data — insufficient measurable data for this period

If a category has no data for a coach (e.g., no clients with wearables), it simply doesn't count against them.


Time Period Filters

You can change the time period to adjust which data is analyzed. Available options:

  • This Month — from the 1st of the current month to today

  • Last 30 Days

  • Last 60 Days

  • Last 90 Days

  • All Time


Reading the Clickable Breakdowns

Click any outcome count on a coach's card to expand and see the details:

  • Clients are grouped by status (improving, stable, declining)

  • Each client shows their profile picture, name, and the specific metric — weight change in lbs/kg, volume trend percentage, or wearable type


Common Questions

"Why does it say 'Not enough weigh-ins'?"
The client needs at least 2 weight entries in the selected period for a meaningful comparison.

"Why does it say 'Not enough workout data'?"
The client needs at least 2 logged workouts with weight-based exercises in the selected period.

"Why does a wearable client show 'No usable recovery data'?"
They need at least 7 data points spread across both halves of the period. Recently connected wearables may not have enough history yet.

"What counts as 'lost weight'?"
Any weight decrease greater than 0.5 kg (about 1.1 lbs) between the earliest and latest weigh-in in the period.

"Does this replace the existing coach scoring?"
No. The existing 100-point scoring system (Client Success, Activity, Responsiveness, Engagement) is unchanged. Client Outcomes is an additional view focused specifically on measurable client results.

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