Trainerize Groups let you create and manage group conversations where multiple clients and coaches interact together — all directly inside FitMetrics. You can send messages, share files, view activity timelines, manage members, and even post leaderboard results to groups.

Unlike Broadcast Messages (which send individual messages to each client privately), Groups are shared conversations where everyone in the group sees the same messages.

Where to Find Groups

Click Trainerize Groups in the sidebar under Management. You'll see all group chats your business has.

Page Layout

The Groups page uses a three-panel layout:

Left panel — Your groups list with a toggle between My Groups and All Groups, and a + button to create new groups
Center panel — The message thread for the selected group, with a composer at the bottom
Right panel (collapsible) — Three tabs: Timeline, Members, and Files

What You Can Do

Create groups — create new groups directly in FitMetrics with a custom name and emoji icon
Manage groups — rename, delete, join, or leave groups via the group menu
Send messages — type messages with @mention support to tag specific members
Share files — attach images, PDFs, Word docs, Excel files, CSV, and TXT files
React to messages — use emoji reactions (Thumbs Up, Cheer, Confetti, High Five, Taunts, Thumbs Down)
Delete messages — remove messages you've sent
View activity timeline — see completed workouts, cardio, nutrition, habits, and body stats from group members
Manage members — view all members and promote or demote trainers to Leader role
Configure settings — set notification preferences, post permissions, and auto-post options
Browse shared files — view and download all files shared in the group
Post leaderboards — share competition results with podium images directly to a group

Use Cases

Community building — create a group for all clients to share wins and motivate each other
Program cohorts — group clients who started the same program together
Challenges — run fitness challenges with a dedicated group chat
VIP clients — create an exclusive group for premium clients
Team communication — coordinate between coaches in a staff group

Groups vs Broadcast Messages

	Trainerize Groups	Broadcast Messages
Type	Shared group chat	Individual messages to each client
Visibility	Everyone sees all messages	Each client only sees their own
Replies	Clients can reply to the group	Clients reply in their private thread
Best for	Community, challenges, cohorts	Announcements, reminders, check-ins
Created in	FitMetrics or Trainerize app	FitMetrics Messages page

Adding Clients to Groups via Automations

You can automatically add clients to a Trainerize group using Automations. Use the "Add to Trainerize Group" action in any automation workflow.

Example: When a new client is added with tag "Weight Loss", automatically add them to your "Weight Loss Community" group.