🎥 Video Tutorial
Watch the full walkthrough here: https://www.loom.com/share/a52c42d614924e1fa948bed47b654157
Follow these steps to easily identify incomplete check-ins and remind all clients at once:
1. Check who completed or missed the form
Go to Compliance Tracker.
Select the date range you want to review — for example, last week (10th of November).
Completed clients will appear in the list.
Switch the filter to see Incomplete clients.
In this example, you will see 14 clients who didn’t complete the check-in.
2. Send reminders automatically
Instead of messaging them one by one, use the AI Forms tool.
Go to AI → AI Forms → Configure.
Click on your Check-In Form.
Open the Send tab.
Choose Incomplete Clients.
Set the timeframe (e.g., Last Week) and do not select a Smart View unless you want to filter further.
FitMetrics will show the exact list — matching what you saw in the Compliance Tracker.
3. Send your reminder
Edit the message if needed and send it directly to clients.
Once sent, clients receive the direct link to complete the check-in immediately.