Overview (TL;DR)
You need the Trainerize Studio plan ($250+/month) to access the API.
Send an email to [email protected] using the provided template.
After signing their agreement, you’ll receive your Group ID and Token.
Prerequisites
Active Trainerize Studio Package subscription.
Admin access to your Trainerize account.
Step 1: Request API Access
Open your email and compose a message to [email protected].
Use this subject line:
Subject: API Access Request for[Your Business Name].Copy, paste, and customize this template:
Hi Trainerize Team,
I’m using the Trainerize Studio plan and want to integrate my account with FitMetrics.
Could you provide API access (Group ID and Token) for my business?
Business Name: [Your Business Name]
Trainerize Account Email: [Your Account Email]
Also can you please add the Webhook endpoint to the following URL so we start receiving events?
https://api.fitmetrics.ai/functions/v1/trainerize-webhook-receiver
Thanks,
[Your Name]
Step 2: Sign the API Agreement
Trainerize will respond with their API agreement.
Review, sign, and return all required documents.
Step 3: Receive Your API Credentials
Once approved, you’ll receive your Group ID and API Token.
Example email:
⚠️ Important: Store your credentials securely. Do not share them publicly.
Next Steps
Troubleshooting
No response? Wait 2-3 business days before following up.
Not on Trainerize Studio? Upgrade your plan.
Agreement questions? Email [email protected]